Eliza Hartley
Some people just have a way with words. They speak, and others naturally listen. They make conversations flow effortlessly, leaving everyone feeling understood and engaged.
But here’s the thing—being a good communicator isn’t just about natural talent.
Psychology shows that certain phrases can instantly make you seem more articulate, confident, and approachable.
The way we speak shapes how others perceive us.
And when we use the right words, we create deeper connections, avoid misunderstandings, and make people feel at ease.
If you want to sound like a naturally skilled communicator, these phrases can help. Let’s dive in.
1) “I hear you”
Good communication isn’t just about saying the right things—it’s also about making people feel heard.
Psychologists agree that one of the most powerful ways to build trust and connection is through active listening.
And a simple phrase like “I hear you” can go a long way in showing that you’re truly engaged in a conversation.
It reassures the other person that their thoughts and feelings matter.
It also helps avoid misunderstandings, because when people feel heard, they’re less likely to become defensive or frustrated.
But don’t just say it—mean it. Follow up with a thoughtful response or a clarifying question to show that you’re really paying attention.
2) “What I’m hearing is…”
One of the biggest mistakes people make in conversations is assuming they understand what the other person means—without checking.
I learned this the hard way in a past job. A colleague was frustrated with a project, and I immediately jumped in with advice on how to fix it.
But instead of appreciating my input, they seemed even more annoyed.
Later, I realized they didn’t need solutions—they just wanted to feel understood.
If I had said “What I’m hearing is that you’re feeling overwhelmed by the workload”, it would have given them a chance to confirm or clarify what they meant.
Psychologists call this reflective listening, and it’s a simple but powerful way to make sure you’re truly understanding someone.
Plus, it makes people feel valued—which naturally makes you a better communicator.
3) “That makes sense”
People don’t just want to be heard—they want to feel like their thoughts are valid.
Saying “That makes sense” is a simple way to acknowledge someone’s perspective, even if you don’t necessarily agree with it.
This phrase helps create a sense of psychological safety, which research shows is a key factor in effective communication and teamwork.
When people feel safe expressing their ideas without fear of judgment, they’re more likely to open up, collaborate, and actually listen in return.
It doesn’t mean you have to blindly accept everything someone says.
But by first validating their perspective, you create a much better foundation for an open and productive conversation.
4) “Tell me more about that”
Good communicators know that conversations aren’t just about talking—they’re about inviting deeper discussion.
Saying “Tell me more about that” encourages the other person to share their thoughts without feeling rushed or dismissed.
It signals genuine curiosity, which makes people feel valued and respected.
Studies in social psychology show that people naturally warm up to those who show interest in them.
When you give someone space to elaborate, they’re more likely to engage with you on a deeper level and see you as a great conversationalist—even if you do most of the listening.
The best part? This phrase works in almost any conversation, whether you’re at work, with friends, or meeting someone new.
5) “I appreciate you sharing that”
Opening up isn’t always easy. When someone shares their thoughts, feelings, or experiences—especially the difficult ones—it’s important to acknowledge their trust in you.
Saying “I appreciate you sharing that” is a small but meaningful way to show gratitude. It reassures the other person that their words matter and that they’re in a space where they won’t be judged.
In a world where people often feel unheard or overlooked, a little appreciation can go a long way.
It strengthens relationships, encourages honest conversations, and makes people feel safe being themselves.
Because at the heart of good communication isn’t just what we say—it’s how we make others feel.
6) “I don’t have the answer, but I’d love to figure it out together”
There’s a lot of pressure to always have the right thing to say. But the truth is, no one has all the answers.
Admitting this doesn’t make you look weak—it makes you more relatable. People connect with honesty far more than with perfection.
And saying “I don’t have the answer, but I’d love to figure it out together” turns uncertainty into an opportunity for collaboration.
Some of the best conversations don’t come from having all the right words, but from exploring ideas together.
It creates trust, takes the pressure off, and reminds both people that communication isn’t about having everything figured out—it’s about showing up and being real.
7) “That’s a great point”
Everyone wants to feel like their ideas matter. A simple phrase like “That’s a great point” can instantly make someone feel heard and valued.
Psychologists have found that validation plays a huge role in effective communication.
When people feel acknowledged, they’re more likely to stay engaged in the conversation and be open to different perspectives.
This phrase isn’t about empty flattery—it’s about recognizing when someone has said something insightful.
And when you make a habit of giving credit where it’s due, people will naturally see you as a thoughtful and respectful communicator.
8) “How can I support you?”
At its core, good communication isn’t just about expressing yourself—it’s about being there for others.
Asking “How can I support you?” shifts the focus from simply listening to actively helping. It shows that you’re not just hearing their words, but that you genuinely care about what they need.
Sometimes, people don’t need advice or solutions—they just need to know they’re not alone.
And this phrase gives them the space to tell you exactly what would help them most.
Bottom line: Words shape connection
The way we communicate does more than just convey information—it shapes how others feel in our presence.
Psychologists have long studied the impact of language on human connection, and one thing is clear: the right words can build trust, deepen relationships, and make conversations more meaningful.
Every interaction is an opportunity to either bring people closer or push them away. A simple phrase of validation, curiosity, or support can change the entire dynamic of a conversation.
At its heart, good communication isn’t about saying the perfect thing—it’s about making others feel seen, heard, and valued.
And sometimes, just a few thoughtful words are all it takes to do that.
